Terms of Service

This website is operated by 5C Novo Pty Ltd (ABN 45 155 839 124), trading as Hair Products.

By accessing the website or placing an order, you agree to these Terms of Service.

1. Website Use

You must be at least the applicable age of majority to use the website and place orders.

You agree to use the website lawfully and not interfere with its operation or security.

2. Products & Pricing

We aim to ensure product descriptions, images and pricing are accurate and current.

Prices are displayed in Australian Dollars (AUD).

Prices and product availability may change without notice.

3. Orders

We may decline an order where products are unavailable, an obvious pricing or listing error exists or fraudulent activity is suspected.

If we cannot fulfil an order after payment, we will contact you and arrange an appropriate refund where applicable.

4. Shipping

Orders are fulfilled and dispatched from several warehouse locations across Australia.

We deliver throughout Australia and New Zealand.

Please refer to our Shipping Policy for further information.

5. Returns & Refunds

Returns and refunds are handled under our Returns & Refunds Policy.

Nothing in these Terms limits your rights under Australian Consumer Law.

6. Third-Party Services

We may use third-party providers for payments, delivery, technology, analytics and communications.

7. Reviews & Feedback

Reviews and feedback must be lawful and must not infringe another person's rights.

8. Prohibited Use

You must not breach laws, infringe intellectual property, transmit malicious software, interfere with website security or engage in fraudulent activity.

9. Intellectual Property

Website content is owned by or licensed to 5C Novo Pty Ltd or the relevant rights holder.

10. Liability

To the extent permitted by law, we are not liable for loss or damage that is not reasonably foreseeable or is not caused by our breach of these Terms.

Nothing limits rights that cannot legally be excluded under Australian Consumer Law.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

12. Business Information

Hair Products

5C Novo Pty Ltd

ABN: 45 155 839 124

Email: customers@hairproducts.com.au